Studio Policy

creativepiano Studio Policy

(as of February 2021, subject to change)

My Responsibilities

I will teach your child the language of music. I adapt to every student, cater to individual needs and guide you to independence so that later you can find your musical path on your own.

The creativepiano studio is well looked after and offers a pleasant and positive learning environment. To give free rein to creativity some high-quality instruments are available.

Above all I teach with a single purpose: To help you express yourself through music and to give voice to that which you might not be able to put into words.

Your Responsibilities

Everyone must have access to an acoustic or digital piano with 88 weighted keys. Keyboards are not accepted.

You or your child arrive on time for each piano lesson, are well-prepared and bring your sheet music and notes with you. Please come to my studio a maximum of 5 minutes before your class time. 

Your progress is determined by deliberate, regular quality practice. Please ask questions if you or your child do not understand assignments.

Location, Lesson Style, Holidays

Piano lessons take place weekly at my studio Seidengasse 44, 1070 Vienna. Beginners must complete the creativepiano express program (CEP), children of primary school age have priority. If my schedule allows it, advanced students move on to private lessons. In addition I offer online lessons (video conference) or the creativepiano video exchange program (CVEP).

No classes are held during Viennese school holidays and on public holidays. If your child has different holiday periods, it is unfortunately not possible for me to take that into account. Please keep this in mind before registering. 

Tuition/Rates

The tuition fee covers 16 lessons per semester, paid in 5 installments and is due every 5th of the month. You can also make a one-time payment for the entire semester at a reduced price (in winter semester until September 15th, in summer semester until February 15th).

Due to inflation, there is an increase in the tuition fee of up to 2% at the beginning of each school year (September).

creativepiano Student Portal

Registered students and parents receive access to the creativepiano student portal.

It is necessary to make use of the portal to view current studio information, charges & payments, appointments, media files and the timetable. There you can also cancel lessons or redeem make-up credits (see below).

Commitment, Termination and Special Circumstances

Enrolling for a semester subscription is valid for a whole semester and is allocated according to free spots. With your registration you enter into a contract that is automatically renewed every semester. Cancellation is always possible up to four weeks before the end of the semester and must be in writing (e-mail, short message).

If face-to-face lessons have to be suspended for various reasons (such as lockdown or school closure during a pandemic), they are automatically converted into online lessons, which are considered equivalent. In consultation with me, lessons will be credited under special circumstances (e.g. in the event of a long illness, moving, high school graduation)

Cancellation Policy, Make-Up Credits

It can sometimes happen that I have to cancel a lesson. This will be made up for or credited if the total number of lessons per semester is less than 16 as a result.

Lessons missed by students will not be made up, but converted into a make-up credit.

In order to earn a make-up credit, you have to personally cancel your lesson up to 6 hours in advance in the student portal. A make-up credit entitles you to make up a lesson, if you register in a free slot up to 4 hours in advance. Make-up credits are valid for 1 year.

Photos, Video and Sound Recordings

Occasionally I create photos, video or sound recordings in class or at events in connection with creativepiano, which are published on my website or in social media. These recordings are helpful for other teachers or students and there is usually an exchange to get constructive opinions on musical or technical aspects.

Please let me know if you do not agree. In general, children love to admire their achievements online. Of course I only use first names.

Miscellaneous

Please wash your hands thoroughly before lessons at my studio and stay at home when you’re not well. If you can’t make it to the lesson but if you’re fit enough to have a lesson you can also take an online lesson instead.


Download the registration form here:

Anmeldeformular PDF